Internal Sales Administrator (Ref: 10462)

We have an opportunity for a confident Internal Sales Administrator working as part of the team at our Hulland Ward Offices. This role delivers professional, customer service for our concrete products division and is a great opportunity to gain exposure into a career in sales.

 

About the role

 

Reporting to the Customer Sales Manager, the role involves inputting orders, administration duties, speaking to customers over the telephone and liaising with internal teams to ensure delivery.

 

Other elements to the role include:

 

  • Portraying an excellent company image to customers, encouraging repeat business
  • Raise the profile of Aggregate Industries
  • Achieve service targets and overall business target across the establishment, maintenance and improvement of business relationships and market knowledge within a designated territory
  • Deliver a best in class orders service by identifying customer needs and going the extra mile
  • Act as a focal point for customers for the provision of a wide range of information.
  • Make the best economic use of the company resources to ensure delivery to the satisfaction of the customer
  • Liaise with customers, solve problems provide information, resolve complaints appropriately
  • Develop relationships and build rapport with internal and external customers
  • Take orders accurately including associated administration when required
  • Decide delivery priorities in the event of supply problems and guide dispatch through a revised schedule
  • Order management
  • Support investigation into customer queries, with recommendations to resolve
  • Communicate issues discovered with transport of stock availability and help update office board/information screens

 

What will you bring?

 

  • Experienced in customer service delivery
  • Able to work collaboratively with the team
  • Self-motivated
  • Able to work under pressure
  • Excellent telephone manner
  • Organised with an ability to prioritise
  • Experienced in using various IT systems and packages

What’s on offer?

 

  • Competitive Salary, bonus and benefits recognising the contribution you bring
  • Opportunities for Career Progression both at home and abroad
  • An inclusive and safety focused culture with people at the heart of the business

 

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Why join Aggregate Industries?


While you help us become a leader in innovative and sustainable construction solutions, we promise to help you grow in a dynamic working environment that offers attractive working conditions and encourages personal and professional development 


About Aggregate Industries


We’re at the frontline of the construction and infrastructure industries, producing and supplying an array of construction materials. With over 200 sites and around 3,700 dedicated employees, we’re home to everything from aggregates, asphalt, ready-mixed concrete and precast concrete products. On top of that, we produce, import and supply construction materials, export aggregates and offer national road surfacing and contracting services. A full range of products which will help you work sustainably, safely, professionally and profitably.
We’re also a proud member of Holcim, which is the leading global building materials and solutions company with around 70,000 employees in over 80 countries. It holds leading positions in all regions with a balanced portfolio of developing and mature markets.


#BuildingProgress for people and the planet.

 



Apply Now

About Aggregate Industries

We’re at the frontline of the construction and infrastructure industries, producing and supplying an array of construction materials. With over 200 sites and around 3,700 dedicated employees, we’re home to everything from aggregates, asphalt, ready-mixed concrete and precast concrete products. On top of that, we produce, import and supply construction materials, export aggregates and offer national road surfacing and contracting services. A full range of products which will help you work sustainably, safely, professionally and profitably.

We’re also a proud member of Holcim, which is the leading global building materials and solutions company with around 70,000 employees in over 80 countries. It holds leading positions in all regions with a balanced portfolio of developing and mature markets. #BuildingProgress for people and the planet.