You’ll feel more confident if you’re well prepared, so we’ve put together a few tips on what to expect and how you can make the best impression.

Telephone interviews

Prepare for a phone interview like you would for any other. Find out more about our company and vision, then think about how you fit into it and why you want to join us. Also think about what skills and experience you bring that is relevant for the role.

On a more practical note, think about where you’ll take the call – ideally somewhere quiet where you won’t be interrupted. If you’re using a mobile, make sure you’ve got a good phone signal and enough battery too.

Video Interviewing

Video Interviewing

Choose your location - Location is important. In our new work-from-home world, it's important to find a quiet location, where you can devote the time needed to complete the interview without interruptions. 

Check your lighting - You want to make sure your lighting is in front of you since light from behind isn’t  flattering. Try to ensure your face is clearly visible and if you’re sitting in front of a window during the daytime, close  the blinds to prevent heavy backlighting. 

Do a tech test - Virtual interviews can be done on a PC, laptop, tablet, or smartphone - as long as it has a front facing camera and audio capabilities. That said, it's always a good idea to test your gear before starting the process.  When you sign into the video interview platform – you will be asked if you want to test your audio, it’s a good idea to do this – just follow  the onscreen instructions. 

Practice - While virtual interviewing isn't difficult, a little practice can help you prepare. Most on-demand interviews ask you to give your answer in just a few minutes, so it’s helpful to think about how you will illustrate your skills clearly in that timeframe. 

Bring notes - Like any job interview, upfront research about the job and company is always a good idea. Spend some time thinking about how your skills align with the job requirements, and if it's helpful, take notes to use during the interview.  

Relax - While a video interview might be a new experience for many, there are lots of similarities to a traditional interview setting. Preparing for the interview in many of the same ways you would in a traditional interview, and ensuring that you are comfortable and ready to go will help you keep your cool. 

Don’t panic if you have a technical hiccup - While you should be able to iron these out by testing your equipment, occasionally you’ll still run into a technical issue, like background noise or another distraction. Instead of  beating yourself up, try not to let it affect the interview. Just apologise for the interruption and continue with the question asked. 

Don't worry about eye contact with the camera - Be yourself. Just like an in-person or phone interview, this is your chance to shine and share what you offer. Relax, have fun, and let your skills and personality do the  talking! Most importantly, be authentic. And don’t worry about making eye contact with the camera. Just speak and  focus in the way that makes you comfortable. 

Always remember to make yourself a coffee or get some water ready for the session and of course switch your phone to silent. 

Good Luck!

Face to face interviews

We see interviews as a two-way process – it’s just as much for you to find out more about us as it is for us to learn more about you. So don’t think of it as an interview, think of it as an opportunity.

Preparation is key. Know the details of the role you’re applying for and consider how your skills and experience meet these requirements. Think about the questions you might be asked and how to answer these in a way that best shows off your skills.

Focus on your own contribution. It’s easy to talk about what you’ve achieved within a team, but we’re interested in you. What did you do? How did you contribute? How did what you did affect the overall outcome? Don’t be afraid to sell yourself!

We want to hear about your contributions and achievements, so now isn’t the time to be modest. Where possible, use evidence from real-life situations to illustrate your responses. We recommend using the STAR method, so tell us about the:

  • Situation: What’s the context? Tell us about the how, when and where.
  • Task: What were you asked to do? What were your responsibilities and objectives?
  • Action: What action did you take? How did you achieve what you set out to?
  • Result: What results did you achieve? Tell us about the outcomes of what you did.

Finally, research our business and always ask questions. We want to know you’re interested in working with us and are hungry to find out more.

Dressing for interviews

You could describe our dress code as business casual – we like to look smart and feel comfortable. Not only does dressing the part make you look more professional, it can also boost your confidence.